plus777ph Privacy Policy

plus777ph ("we", "us", "our") is committed to protecting the privacy and personal data of all users of our online gaming platform ("Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information when you access or use the plus777ph website and associated services.

This Privacy Policy is issued in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and applicable PAGCOR data governance requirements. It applies to all registered members, visitors, and any person who interacts with the plus777ph Platform.

By registering an account or using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, you must not use the Platform.

This Privacy Policy should be read together with our Terms & Conditions and Responsible Gaming Policy, which are incorporated by reference.

plus777ph collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of our Platform. The categories of personal data we collect include:

Registration and Identity Data:

• Full legal name
• Date of birth (to verify you are 21 years of age or older)
• Residential address (including city, province, and postal code)
• Email address and mobile phone number
• Username and encrypted password
• Government-issued identification documents (e.g., Philippine passport, driver's licence, SSS/GSIS ID, PhilSys ID) submitted for KYC verification

Financial Data:

• GCash or PayMaya account details (mobile number associated with the account)
• Bank account details for BPI, BDO, or Metrobank transactions
• Transaction history, including deposits, withdrawals, and bonus activity

Gaming and Usage Data:

• Game history, wager amounts, and session duration
• Platform navigation and feature usage patterns
• Device information, including device type, operating system, and browser type
• IP address and approximate geographic location
• Login timestamps and session activity logs

Communications Data:

• Records of your communications with our customer support team, including live chat transcripts and email correspondence
• Feedback, survey responses, and promotional opt-in preferences

plus777ph uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your plus777ph account, including verifying your identity and eligibility to use the Platform.
• Service Delivery: To provide you with access to our games, sports betting markets, live dealer tables, and all other Platform features.
• Payment Processing: To process deposits, withdrawals, and bonus transactions in Philippine Peso (PHP) via your chosen payment method.
• Legal and Regulatory Compliance: To comply with our obligations under Philippine law, PAGCOR regulations, and applicable anti-money laundering (AML) and counter-terrorism financing (CTF) requirements.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Responsible Gaming: To monitor gaming behaviour and identify players who may be at risk of problem gambling, and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Customer Support: To respond to your enquiries, resolve disputes, and provide technical assistance.
• Platform Improvement: To analyse usage patterns and improve the functionality, performance, and user experience of the Platform.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about plus777ph, where you have provided your consent to receive such communications. You may opt out at any time.

plus777ph processes your personal data on the following legal bases as recognised under the Philippine Data Privacy Act of 2012 and its Implementing Rules and Regulations:

• Contractual Necessity: Processing is necessary to perform our contract with you, including operating your account, processing transactions, and delivering our gaming services.
• Legal Obligation: Processing is required to comply with our legal and regulatory obligations, including KYC verification, AML reporting, and PAGCOR compliance requirements.
• Legitimate Interests: Processing is necessary for our legitimate business interests, including fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and freedoms.
• Consent: Where we rely on your consent as the legal basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Where processing is based on consent, we will always obtain that consent in a clear and unambiguous manner before processing your data for that purpose.

plus777ph does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and other regulated payment processors, solely to facilitate deposits and withdrawals on your account.
• Identity Verification Partners: Third-party KYC and AML compliance providers engaged to verify your identity and screen against sanctions and watchlists, as required by Philippine law and PAGCOR regulations.
• Game Content Providers: Licensed game studios and software providers whose games are available on the Platform, to the extent necessary to deliver those games and resolve disputes.
• Regulatory Authorities: PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other Philippine government agencies, where disclosure is required by law or regulatory directive.
• Law Enforcement: Philippine law enforcement agencies, where we are legally required or permitted to disclose your data in connection with the investigation or prevention of crime.
• Professional Advisers: Lawyers, auditors, and accountants engaged by plus777ph, subject to strict confidentiality obligations.
• Technology and Infrastructure Providers: Cloud hosting, cybersecurity, and IT service providers who process data on our behalf under binding data processing agreements.

plus777ph retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulation. Our standard retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR requirements and Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• Gaming History: Retained for a minimum of three (3) years from the date of each gaming session.
• Customer Support Records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing Preferences: Retained until you withdraw your consent or request deletion, subject to any overriding legal retention obligations.

When your personal data is no longer required, we will securely delete or anonymise it in accordance with our data disposal procedures.

plus777ph implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-Bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
• Encrypted Data Storage: Sensitive personal data, including identity documents and financial information, is stored in encrypted form on secured servers.
• Access Controls: Access to personal data is restricted to authorised plus777ph personnel and service providers on a strict need-to-know basis, enforced through role-based access controls and multi-factor authentication.
• Regular Security Audits: Our systems and security controls are subject to regular internal and independent third-party security audits and penetration testing.
• Incident Response: We maintain a documented data breach response procedure. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission (NPC) and affected individuals in accordance with the requirements of the Data Privacy Act.
• Staff Training: All plus777ph personnel who handle personal data receive regular training on data protection obligations and security best practices.

While we take all reasonable steps to protect your data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

plus777ph uses cookies and similar tracking technologies to enhance your experience on our Platform, analyse usage patterns, and support our security and fraud prevention measures. The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the operation of the Platform, including maintaining your login session and enabling core functionality. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect anonymised information about how visitors use the Platform, helping us identify areas for improvement. This data does not identify you personally.
• Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity, protect against bot traffic, and maintain the integrity of the Platform.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by plus777ph:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, subject to applicable legal exceptions.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at the email address provided in Section 13 of this Privacy Policy. We will respond to all verified requests within thirty (30) days, as required by the Data Privacy Act.

The plus777ph Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect, process, or store personal data from individuals under the age of 21.

If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data from our systems and close the associated account. Any funds deposited by an underage user will be handled in accordance with applicable Philippine law and PAGCOR guidelines.

If you are a parent or guardian and believe that your child has registered on the plus777ph Platform, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

plus777ph primarily processes and stores your personal data within the Republic of the Philippines. In some cases, your data may be transferred to, or processed by, service providers located in other countries — for example, cloud infrastructure providers or game content suppliers operating internationally.

Where such transfers occur, plus777ph ensures that appropriate safeguards are in place to protect your personal data, including:

• Entering into data processing agreements with international service providers that impose data protection obligations equivalent to those required under Philippine law.
• Transferring data only to countries or organisations that provide an adequate level of data protection as recognised by the National Privacy Commission.
• Implementing additional technical and contractual safeguards where required to ensure the security of transferred data.

By using the plus777ph Platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

plus777ph reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or regulatory requirements. When we make material changes, we will notify you by posting a prominent notice on the Platform and updating the "Last Updated" date at the top of this page. Where required by law, we will also notify you directly via your registered email address.

Your continued use of the Platform following the posting of any revised Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal data.

If you do not agree with any changes to this Privacy Policy, you must stop using the Platform and may request the closure of your account by contacting our support team.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way plus777ph handles your personal data, please contact our Data Protection Officer:

If you are not satisfied with our response, or if you believe that your data protection rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for administering and implementing the Data Privacy Act of 2012.

For general support enquiries unrelated to data privacy, our customer support team is available 24 hours a day, 7 days a week via live chat on the Platform.